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About Emergency Dispatcher 911

You are the dispatcher for a city's emergency services. Calls come in reporting fires, crimes, and medical emergencies. For each call, you must send the correct type of unit—police, fire, or ambulance—before the situation worsens. Units are limited, so dispatching one means it is unavailable until it finishes the job and returns.

The challenge comes from managing multiple incidents at once. Some calls are more urgent than others, and sending the wrong unit wastes precious time. As you progress, scenarios become more complex, with multiple calls arriving simultaneously and longer response chains. You can upgrade your dispatch center to handle more units or respond faster, but each upgrade costs resources earned from successful responses.

Tips to win

  • Prioritize life-threatening calls like heart attacks or fires over minor incidents; some calls can wait a few seconds.
  • Keep an eye on unit availability; if all fire trucks are out, a fire call must wait unless you can recall one early.
  • Invest in upgrades that increase unit count or reduce response time early, as they pay off in later levels with heavier call volumes.